Frequently Asked questions
About the Artwork
Each piece in our gallery is carefully curated and produced exclusively for our store. Our artworks are created to preserve the integrity, mood, and visual impact of the original design, resulting in refined, high-quality pieces meant to stand out.
We aim to represent each artwork as accurately as possible. However, slight variations in color or texture may occur due to screen settings and the production process. These subtle differences are part of what makes each piece unique.
Some artworks are available for a limited time or in limited quantities. Availability is updated in real time on each product page.
Materials & Quality
Our artworks are printed in ultra-high resolution on premium materials selected for their depth, clarity, and durability. Each product page includes detailed information about the finish and presentation.
Yes. Our pieces are delivered ready to display, depending on the selected format. Hanging details are provided on the product page so you know exactly what to expect.
Orders & Production
Yes. Each artwork is produced specifically for your order. This approach allows us to maintain quality, care, and consistency across the collection.
Because our pieces are made to order, we’re unable to modify or cancel orders once production has started. If you have an urgent issue, please contact us as soon as possible and we’ll do our best to assist.
Shipping & Returns
Yes. We offer free shipping on all orders over CAD $200. For orders below this amount, shipping costs are automatically calculated at checkout.
The average delivery time is approximately 5 business days. Delivery times may vary depending on location and external factors such as carrier delays.
Yes. Once your order ships, you’ll receive a confirmation email with tracking details when available.
We do not accept returns or exchanges unless an item arrives defective or damaged.
Please contact us within 24 hours of delivery with photos of the issue and the packaging. If the damage is confirmed, we will cover the return shipping and offer a replacement or refund.
Payments & Security
Yes. All payments are processed through secure, encrypted payment providers to ensure your information is fully protected.
Accepted payment methods are displayed at checkout and may vary depending on your location.
Still have questions?
If you didn’t find the answer you were looking for, feel free to contact us — we’ll be happy to help.